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AI-SaaS.asia
AI-SaaS.asia
SaaS Architecture Specialization

Build customer loyalty through memorable customer experiences

These memorable experiences, whether through a quick message, a detailed email, or a helpful phone call, are what lead to loyal customers who not only return to your brand but also become your biggest advocates. We're committed to making every interaction a great one, ensuring your customers feel valued and supported every step of the way.

Our way of supporting you

We see tremendous opportunity to contribute meaningfully to Malaysia’s exciting growth, particularly in the fields of Software-as-a-Service (SaaS). Our goal is to help businesses harness the power of intelligent automation, data-driven insights, and customer-centric platforms to thrive in a digital-first economy.

Customer Experience (CX) Engineering
CX Tool Integration with your existing system 
 Intelligent Automation for IT Operations

Strategic Planning


Integration Architecture


Business Consulting



Our Strategic Edge

Multi-LLM compatibility

Automated software lifecycle

AI tool development

Smart Intergration

25 years of industry experience driving customer-centric development





Heart-led service, tech-powered solutions— growing together in Malaysia.

Allan

Chief  Engineer / Founder


Allan Klinbail is a Chief Engineer with over two decades of experience in creating better customer experiences through technology. He specializes in building AI-powered software solutions, leveraging his background in IT and his passion for open-source innovation.

Allan's expertise spans from cloud platforms to AI architectures, and he's a true leader in his field. He has designed and implemented intelligent customer journeys for major companies in telecommunications and banking, using platforms like Genesys Cloud CX to create empathetic, data-driven experiences. He’s also the mind behind popular open-source AI tools like KiloCode and Goose, which help developers automate complex workflows. Allan's work shows his ability to blend technical depth with a focus on user-centric design.


Contact us

Transform your business with us—where customer experience meets employee excellence


accounts@ai-saas.asia